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NorthCare- North Vancouver Animal Hospital & West Vancouver West Vancouver Veterinary Clinic

How to Update Your Pet’s Microchip Information in Canada: A Step-by-Step Guide

If you’re a responsible pet owner in Canada, keeping your pet’s microchip information accurate and up-to-date is one of the most important steps you can take to ensure their safety. Whether you’ve recently moved, changed your phone number, or your pet has been adopted by a new family member, updating your pet’s microchip information promptly can make all the difference if your furry friend ever goes missing.

At North Care Animal Hospital, located in North Vancouver and serving the surrounding areas including West Vancouver, we’re dedicated to helping pet owners stay informed and confident about pet microchipping services. This comprehensive guide will walk you through the process of updating your pet’s microchip information in Canada with clear, easy-to-follow steps.


Why Is Updating Your Pet’s Microchip Information Important?

A pet microchip is a small electronic device implanted under your pet’s skin that stores a unique identification number. This number links to a database containing your contact details. If your pet is found, animal shelters, veterinarians, or animal control can scan the microchip and contact you.

However, outdated contact information can render the microchip ineffective. Studies show that up to 50% of lost pets with microchips remain unclaimed due to incorrect or outdated owner information. This is why timely updates are essential.


What Changes Require Updating Your Pet’s Microchip Information?

Common changes that necessitate updating your pet’s microchip details include:

  • Moving to a new address or city

  • Changing your phone number or email address

  • Transferring ownership of the pet

  • Adding additional emergency contacts

  • Correcting any errors in the original registration

If you live in North Vancouver, West Vancouver, or surrounding areas, and need help with microchip services, North Care Animal Hospital offers expert care, walk-in services, and in-home vet visits to assist you conveniently.


Step-by-Step Guide to Update Your Pet’s Microchip Information in Canada

Step 1: Locate Your Pet’s Microchip Number

The microchip number is a unique 15-digit code implanted under your pet’s skin, typically between the shoulder blades. You can find this number on your pet’s microchip registration paperwork or by requesting a scan at your local animal hospital. At North Care Animal Hospital, we offer quick walk-in microchip scans if you’re unsure of your pet’s microchip number.


Step 2: Identify Your Pet Microchip Registry

In Canada, there are several microchip databases, such as:

Registry NameWebsitePhone Number
Canadian Animal Health Institute (CAHI)www.petmicrochiplookup.ca1-800-567-5713
HomeAgainwww.homeagain.com1-800-522-9911
AVIDwww.avidid.com1-800-336-2843
24PetWatchwww.24petwatch.com1-800-366-2638

Your pet’s microchip number will be registered with one of these or other registries. If unsure, you can use the Pet Microchip Lookup tool to identify the registry by entering the chip number.


Step 3: Access Your Microchip Registry Account

Most microchip registries allow you to create an online account to manage your pet’s profile. Log in with your credentials or follow the prompts to create a new account if you haven’t done so already. Having an online account makes updating information faster and more convenient.


Step 4: Update Your Contact Information

Once logged in, update any details that have changed such as:

  • Owner’s name and address

  • Phone numbers (home, work, mobile)

  • Email address

  • Emergency contacts (if available)

Make sure to double-check your entries for accuracy. Keeping multiple contact numbers can improve chances of quick reunification.


Step 5: Confirm the Update and Save Changes

After updating, confirm the changes by reviewing your updated profile and saving the information. Many registries will send an email confirmation or notification verifying the update.


Step 6: Notify Your Veterinarian or Animal Hospital

Inform your veterinarian or animal hospital that your pet’s microchip information has been updated. North Care Animal Hospital in North Vancouver and West Vancouver encourages all pet owners to bring their pets for regular check-ups. During these visits, our staff can also verify your pet’s microchip and contact details to keep records current.


Additional Tips for Pet Owners in North Vancouver and West Vancouver


Common Questions About Updating Pet Microchip Information

QuestionAnswer
How often should I update my pet’s microchip info?Update whenever your contact details or ownership changes.
What if I lose access to my microchip registry account?Contact the registry’s customer support for account recovery assistance.
Can I update microchip information over the phone?Some registries allow phone updates; online is usually faster and more secure.
What if my pet doesn’t have a microchip yet?Book a microchipping appointment at North Care Animal Hospital today!

Why Choose North Care Animal Hospital for Your Pet Microchipping Needs?

At North Care Animal Hospital, we understand that your pet’s safety is your top priority. We provide:

  • Expert microchipping services using ISO-compliant microchips recognized nationwide

  • Convenient walk-in and appointment options

  • Extended hours, open 7 days a week

  • In-home vet services for busy pet owners or pets with special needs

  • Friendly, professional veterinary team ready to answer all your questions

Whether you are in North Vancouver or West Vancouver, our animal hospital is strategically located to serve you efficiently.


Contact Us Today to Update Your Pet’s Microchip Information

Don’t wait until it’s too late! If you’ve recently moved or changed your contact details, updating your pet’s microchip information is quick and easy. Call North Care Animal Hospital at 604-984-1464 or email northcareanimalhospital@gmail.com to schedule a visit or walk in during our extended hours.

Your pet’s safety is in your hands — make sure their microchip details are always current.


Summary Table: Steps to Update Your Pet’s Microchip Information

Step No.ActionDetails & Tips
1Find your pet’s microchip numberCheck paperwork or request a scan at North Care Animal Hospital
2Identify microchip registryUse petmicrochiplookup.ca or registry contacts
3Log into your registry accountCreate or access online account for updates
4Update contact informationEnsure all phone numbers, emails, and addresses are current
5Confirm and save changesReview updates and save; look for confirmation email
6Notify your veterinarianInform North Care Animal Hospital or your preferred vet

For more details on microchipping, visit our Pet Microchipping Services page.